Summary
My seller profile appears to have been discontinued. I would appreciate your assistance in understanding the reason and the steps needed to reactivate it.
What type of bug are you experiencing?
Publishing
URL where the bug was encountered
https://publish.unrealengine.com/publishing-portal/user-discontinued
Steps to Reproduce
click the publish button
Expected Result
I can reopen seller profile
Observed Result
The seller profile has been discontinued
Platform
Chrome
Operating System
Wins 11
Upload an image
Additional Notes
I am a seller based in India. A while ago, I uploaded the required documents for verification, and the status showed they were under review. However, I was inactive on the platform for some time. Now, when I try to log in, I see that my seller profile has been discontinued.
I would appreciate your help in understanding the reason for this and guidance on how I can reactivate my account.