Support email for panoramic exporter not working

Hi I purchased this plugin - I tried to contact the seller regarding an issue with it but the email bounced back.
The issue was that the alpha channel is exporting as a black area on the png images.

Can you assist please ?

@joeycampbell

The support email listed is: pleasegotothiswebsite@discord.gamemak.in. This specific creator prefers to provide support on Discord. Go to discord.gamemak.in to interact with the creator of that product.

Thanks,
-TJ

Hi - I messaged him but no reply - how can I get a refund?