Summer Limited-Time Mega Discounted Unreal Engine Environments Bundle

Summary

I bought an asset pack but the asssets included have not been credited to my account.

What type of bug are you experiencing?

Documentation

Steps to Reproduce

Buy pack, click on any link under the packs that are supposed to be included, find that these packs have not been creditied to your account.

Expected Result

Buy pack, click on any link under the packs that are supposed to be included, find that these packs have been creditied to your account.

Observed Result

Buy pack, click on any link under the packs that are supposed to be included, find that these packs have not been creditied to your account.

Platform

Chrome

Operating System

Windows 11 Desktop pc

Upload an image


I am pretty sure you just get all of these packs in one single package by downloading the bundle, you won’t get each individual pack on your account (FAB doesn’t have such features yet)
You can contact the creator of the pack to confirm.

I’ve been burned on another one of their bundles before. That’s how they did it before, and probably how this works. It’s all the packs in one project file that you have to load up and migrate which folders you want. It’s incredibly inconvenient because, of course, when you start a project, you want to scroll through your library and add the asset pack that makes sense of that project, not go through a bundle you forgot you bought a year ago. This bundle is still a good deal, but the few things here that I might want(and don’t already have), I’d rather just wait until they’re on a Humble Bundle and then get the individual packs so it’s easier to manage.

Hey, thanks for flagging this!
If you haven’t already, the best next step is to reach out to our support team so they can take a closer look: https://support.fab.com/s/?ProductOrigin=FabSupport