Suddenly a customer has an error starting up my game (SF_METAL_SM5)

[Mipmap_Games]

Hi devoted developers!

A new customer of mine is having issues starting my game, can you interpret the error (or even provide the solution)?

Shader Platform Unavailable

Shader platform: SF_METAL_SM5 was not cooked. Please enable this shader platform in the projects target settings.

She is using steam on a Mac that is fully updated as of 16 August 25.

Thanks for rolling your eyeballs over my question

Hate these bugs where things that used to work, suddenly don’t

Peace

[T_O_R_T_A]

I face the same problem. Please tell me if you find the solution

[UnrealGameDev]

Hi, I have two solutions that might work.

First: Make sure the player is on the latest mac os version, shader issues can occur, especially with Unreal Engine because mac is just kinda like that

https://www.reddit.com/r/FortNiteBR/comments/72pa91/shader_platform_unavailable/

Here is a reddit post explaining the issue,

Second Solution: Package an update for the game, but cook contents with the latest mac sdk installed. That can fix any issues with the game itself.

This is most likely a case where updates break a game, the only solution is to package the game for the new update.

Let me know if it works,

cheers!