Substance plug in for ue4 error! (packaging)

anonymous_user_4a32aa84 · April 16, 2015, 6:35pm

Substance is already enabled in the Window → Plugin
Substance file SBSAR is also fully working in the editor

BUT THEN WHILE PACKAGING MY GAME…

anonymous_user_6e7b421a · October 11, 2015, 4:54pm

Hey slardarrr,

Thank you for taking the time to report this issue, and we appreciate your patience while awaiting a response. In order to assist you in an effective manner and to increase our support within this section of the AnswerHub, we would like to see if you are still experiencing the issue you are reporting in engine versions 4.8.3 and/or 4.9.2?

You might find our documentation on Plugins and the in depth overview on our Documentation and our Epic Wiki links found below.

Plugins Unreal Docs

Plugins Epic Wiki

Let me know if you have other questions.

Thank you,

anonymous_user_056e2107 · April 14, 2016, 9:28am

Andrew,

I’m new so I’m not sure, but when I try to load the “Atlantis” project, it tells me I need the “Substance” plug-in. When I click to get it, the Marketplace screen gets stuck and I am unable to get back to it without quitting the Epic Games Launcher. C Pic below. Thanks! …

anonymous_user_6e7b421a · April 14, 2016, 6:08pm

Hey TucsonDoobie,

This seems like a launcher issue and not an issue with the plugin. Have you attempted to exit and restart the launcher and/or restarting your PC to see if it is a connection issue?

Thank you,