If you are a subscriber using Paypal, you should have received an email about the cancellation of a billing agreement sometime in the last few hours. After investigation, we found that this is due to an error that occurred during maintenance we are currently doing on the accounts section of our website. Unfortunately, the payment page with your paypal information was mistakenly cleared out, hence the email. This does not mean that the account has been canceled, though the billing information will need to be filled back out before the current month’s billing cycle has ended in order to continue subscription.
If you are one of the ones affected by this, please look out for a follow up email from us sometime *very *soon. We promise to make this up to you!
Any questions or concerns, please feel free to reach out to me here or my email address - Chance dot Ivey at EpicGames dot com.
We are truly sorry about any inconvenience.