Firstly, I am being transparent with and responding to their concerns. Not a weird way to approach anyone. They gave feedback and I explained my stance on it. That’s what I would expect any author to do. What would you rather an author do? Say, “My tape measure was wrong…” That’s not responding, that’s not constructive nor answering their concerns at all. They asked and I’m responding in a professional manner, not sure what you’re expecting.
I can’t really argue with a tape measure. If a tape measure says that’s how big something should be then that’s how big I made it. The only real exception that I made was the height of the ceiling. I made it a bit higher to cater to 3rd person cameras. Saying a room is too big when there aren’t furnishings in it is not an accurate calculation, a tape measure is an accurate calculation. This house was modeled after a real house and used real measurements from that real house. This is why I called it a “Jane” house, because someone I know named “Jane” lives in a house just like it (and I of course needed a unique name for the package so I went with it.) Still, not is going to be happy with any asset. That’s why you either choose to buy it or you do not. It’s your prerogative.