Subject: Request for Direct Assistance – Progression Snapshot Issue

General Feedback & Requests
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1

Dear Epic Games Developer Support Team,

I hope you’re doing well. I am reaching out to request direct assistance with my Progression Snapshot issue. Despite reviewing documentation and troubleshooting steps, I have been unable to resolve the problem on my own.

Account Details:

  • Epic Username: edgar1234654
  • Second Account: edgar1234654 pc

Issue Summary: I successfully saved a Progression Snapshot using the EOS_ProgressionSnapshot API, but I am encountering difficulties retrieving, syncing, or verifying the stored data. Unfortunately, I was unable to sync it properly at the time of saving.

Request for Assistance: Would it be possible for an Epic Games employee to assist in syncing the data on my behalf or guiding me through the process? If needed, I am happy to provide additional details or my saved snapshot file for further investigation.

I appreciate your time and support, and I look forward to your response.

2

There’s some staff here but mostly people not EPIC staff trying to help eachother. You could tag staff or email them directly if you want a fast (or any) staff response. There are so many questions posted on the forum that without tagging staff they’d probably not see it.