Stuck while starting

When ever I start UE4 I get stuck at starting only

and even at updating I have 2mbps connection but its uses only 10-15kbps update never finishes
any idea how to solve it
I didn’t found the solution so made this thread

Welcome to the forums, Lorddanger!

Have a look at this guide. Especially the The Launcher fails to load or crashes on load section.

If that doesn’t help please report the issue on AnswerHub as described here. Thanks.

Thanks for the quick response
I guess problem with epic games download server
The download is slow for testing I tried to download the client I mean the launcher /Installer
from url : https://download.epicgames.com/Builds/UnrealEngineLauncher/Installers/EpicGamesLauncherInstaller-2.5.1-2709204.msi

I am getting 10-30kbps download but after I switched to open DNS setting on router
current speed is 20-60kbps

However, my speedtest.net result is 1.98-2.1mbps and the download from other sites are between 150-220kbps
So mostly its cause of the download server location or something like that if you need I am from INDIA using BSNL broadband
Currently I am downloading 4.9.2 update 2.1Gb at 20-60Kbps

I recommend posting this on AnswerHub, so Epic’s support team can look into it.

Sure I will post on Answere HUB