Stuck on please wait

today i try to open the launcher, however it shows the pleasewait dialog and cant login the ue4. i have try some solutions but still dont work. text

Hi isiuchun,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the “Email Us” button under the “Contact Us” section. Thanks!