hi there i have recently download the epic game launcher for downloading the unreal engine . after installing the epic games launcher i got stuck in please wait screen. i have read previous answers of other users… it seems that the problem is some thing about firewall … well i don’t know how to open a new port on my pc… so i got shucked . can you help me with the full procedure of fixing this .or any other way to download the UNITY ENGINE … thanks… 
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Hi manaskerketa,
I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!