Hi there, can anyone help with this process?
I’m trying to activate my hyperwallet account. Got through the personal verification, but on the step called “Proof of Business Registration”, after I input all the information and click “continue”, I get a “Bad Request” error. I double checked all my company information. It’s the same information I’m using on other portals like GOG or Steam. Any idea what might be causing this?
It might be best to do some standard website troubleshooting if you haven’t already.
Try clearing your cache, incognito mode, a different web browser (I find that Chrome works well for me).
If the issues still persist trying to reach out via the player support for assistance as they handle helping with hyperwallet accounts. https://www.epicgames.com/help/en-US/contact-us
I’ve already tried with both Chrome and Edge, but neither works. It’s exactly the same issue reported here: https://eoshelp.epicgames.com/s/question/0D54z00008u8h0lCAA/stuck-during-hyperwallet-business-account-verification-process?language=en_US
I’ll try creating a case.