Hello! I just downloaded epic games but i’m stuck on this popup in a loop, it closes, looks like the bar is loading and then it closes and the loop popup starts again. What could be wrong?
Greetings @jul33z
Welcome to the Unreal Engine Community Forums! I’d be happy to help look into this with you. A couple of questions; Is this the first time that you’ve ran into this issue? What are the system specs that you’re currently running on your PC? Thanks.
Hello! Thank you. Yes it’s the first time ever downloading it (and it’s on a Macbook Air 2020: Apple M1, 8 GB, Macintosh HD, MacOS 14.1.1 (23B81), systemsettings version 15.0)
Thank for the response! Have you ran the launcher as Admin? If that doesn’t solve it, I’d next uninstall the launcher and reinstall it all together. Let me know if the issue continues afterward and we can look into some other areas. Thanks!
Hello! How do I run the launcher as Admin? (I don’t get into the system at all)
You should be able to right click on the Epic Launcher icon on your computer and select ‘Run as Admin’ if you’re on Windows. On Mac you’d do it something like the following;
- Locate the file you want to run as an administrator.
- Hold down the “Control” key on your keyboard and click on the file.
- From the context menu, select “Open” while still holding down the “Control” key.
- If prompted, enter your administrator credentials.
- Click on “Open”