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Stuck at running engine benchmark with crash

I just installed unreal engine 4 for the first time and every time I click launch unreal engine 4.3 it gets stuck at running engine benchmark then driver crashes with an error message display driver nvidia kernal stopped working and both launcher and editor stop working. Help please I just bought the thing.

Howdy Valkon,

Would you mind posting this question on our AnswerHub: https://answers.unrealengine.com/index.html. Could you also include your DXdiag and any log files that could be associated with the crash? This would help with looking into the issue.

Thanks and have a great day!

Hi Sean. I already posted there and there isn’t anyone replying to me. Where is Unreal Projects[Saved Project Name]. folder located? I can’t seem to be able to find it.

You should be able to find the Launcher log files by using this wiki page: https://wiki.unrealengine.com/Troubleshooting_Launcher_Problems. Could you also provide a link to your AnswerHub question?