Stuck at "Create your unique code" screen when enrolling for Island Creator Program

I am trying to enroll into the Island Creator Program via Epic Games - Island Creator Program. The page says my account is eligible.

But when I try to enter a Creator Code in the third screen and click “Next”, the button just turns grey and nothing happens (even though there is a green checkmark)

I already contact Epic support, but they couldn’t help me.

I also tried it in multiple browsers, but it didn’t make a difference.

Here is a video recording I made: Watch Creator_stuck | Streamable

Anybody else who has experienced this problem?

1 Like

I am having the same problem, let me know if it works

I tried again today and now it works. I was able to get through the entire process without problems.