Same for me. I am trying for days now. Tried to contact support. They said to try different browser, clearing cookies, disabling vpn, …
Nothing worked.
Super annoying…
I hope they’re gonna figure out the problem with this soon.
I’m quite upset with this FAB update thinggy. I’ve been publishing in the UDK+unreal marketplace for years without any issue and since they jumped into FAB everything is such a mess.
My story:
Forced me to jump into FAB (no idea what that was but, ok fine) instead of the regular unreal marketplace
In the coming days after that they delisted one of my packages for unknown reasons (no explanation shared).
I complained about it and without any other explanation they uplifted the sanction and told me I can relist my asset now…
I dunno how to relist it but I guess it should be made through their publisher portal…
so, I proceed to join in and create and set up a publisher profile and I discover it cannot be done because this error people is mentioning in the thread
Besides their communication emails have no context and appear out of the blue so you don’t know exactly what they are talking about sometimes.
FAB folks, you cannot treat your customers like this.
it is simply not serious…