Steam Session with Presence - Listen Server - Ping 9999

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If your game has Steam multiplayer and you are using Presence on your listen servers, you probably know that Get Ping in MS is broken. It will always return 9999, regardless of firewall settings, ports forwarded, anything.

If you turn Presence off (like in the case of a dedicated server), Get Ping in MS suddenly works. But I’d very much like to keep Presence on so you can join friends in servers. Turning it off has some other issues too that I’ve found.

We’ve tried several other methods to get ping from the server browser, but none have worked properly. Tried Beacons, some custom C++ pinging, to no avail. At this point we need to hide ping from our search results and hope people don’t get too mad if they join a server with 200 ping without a warning.

This is a very common issue that has a lot of background on the web but nobody has been able to find a definite solution.

Here’s a few links:

http://www.aclockworkberry.com/ping-9999-issue-on-unreal-engine-steam-session-results/
Unreal Engine Issues and Bug Tracker (UE-27444) (It looks like at one point the engine people knew of this bug but decided not to fix it.)

Any help would be very appreciated. Thanks so much.

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Try this plugin here FREE, i use it and it allows the ping information to be shared over steam. :slight_smile:

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Hi there! Like we discussed on reddit, I am using Advanced Sessions already. I’ve tried ticking ‘dedicated server’ like you suggested (even though this problem is with Listen Servers only), all it does it turn off Presence which breaks a few things. (Can no longer join your friends servers, can’t see games hosted on your private IP, etc…)

So the choice is: Use Presence and lose ping from server browser. Or, disable presence (and/or tick the ‘dedicated server’ bool which does the same thing I think), lose friend joining and private IP server scanning, but gain ping from server browser.

I suppose I’m just gonna hide ping.

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When can we expect a fix for this from epic team? its 2018/Sep and yet UE4 cant do a simple ping task???

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