Hey,
I turned on the Steam-Auto-Cloud option for my game and I can see that save files are updated to the cloud. But players that e.g. reinstalled windows don’t have their cloud files downloaded on their PC and so their save files are lost. I’m not sure what to do about it. Any one had problems related to that or a working implementation?
auto cloud just syncs the folder you configure in steamworks, if it doesnt download after reinstall its usually the root path / pattern mismatch or quota. check the Cloud tab in steam partner - root should point to Saved/SaveGames and pattern *.sav, and make sure players actually close game so steam gets the sync on exit
also local .sav alone isnt enough if you never wrote it - verify file is actually created before exit
if you want more reliable control advanced save system from fab Save System / Cloud Save / Encryption / Slot management | Fab does explicit cloud via OnlineSubsystem so you can WriteFile/ReadFile with bytes and not rely only on auto folder sync, still works local if cloud not set up