StarDrop crash when starting to play

I’m getting this error when just starting to play Stardrop. My other games work fine.How do I fix this issue? I paid 12 bucks and they game doesn’t work. Get back to me asap before I ask for a refund.
LowLevelFatalError [File:D:\Build++UE4+Release-4.15+Compile\Sync\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 796]
Rendering thread exception:
LowLevelFatalError [File:D:\Build++UE4+Release-4.15+Compile\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 181]
Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - ‘HUNG’)

KERNELBASE.dll!0x0000000017209E08
STARDROP-Win64-Shipping.exe!0x00000000389F58CE
STARDROP-Win64-Shipping.exe!0x0000000038979FC8
STARDROP-Win64-Shipping.exe!0x000000003A36D490
STARDROP-Win64-Shipping.exe!0x000000003A36DDDA
STARDROP-Win64-Shipping.exe!0x000000003A364C48
STARDROP-Win64-Shipping.exe!0x00000000399F727C
STARDROP-Win64-Shipping.exe!0x00000000396ED963
STARDROP-Win64-Shipping.exe!0x00000000399F2790
STARDROP-Win64-Shipping.exe!0x00000000396E6E30
STARDROP-Win64-Shipping.exe!0x00000000396E7497
STARDROP-Win64-Shipping.exe!0x00000000389CEDBE
STARDROP-Win64-Shipping.exe!0x00000000389CEEAD
STARDROP-Win64-Shipping.exe!0x00000000399F30C6
STARDROP-Win64-Shipping.exe!0x00000000399F3158
STARDROP-Win64-Shipping.exe!0x0000000038A2E877
STARDROP-Win64-Shipping.exe!0x0000000038A2C054
KERNEL32.DLL!0x00000000190B2774
ntdll.dll!0x000000001A350D51
ntdll.dll!0x000000001A350D51