Hello. Help me. I have been writing to all possible support links for several days now. But nothing changes. My account still does not work. No one answers my letters. What should I do?
Hi @FKstudio - sorry that you haven’t heard back yet! I’ll check with the team and hopefully we can have this sorted out for you soon.
Hi again. Could you please submit a ticket here? https://support.fab.com/s/?ProductOrigin=FabSupport
It looks like the other support sites but should actually get your ticket where it needs to be. 
If I choose the first option, I get stuck on another page. If the second, the same thing. If I choose to skip the page, then I get stuck again. What should I do?
hi, @FKstudio , can you please clarify what you mean by “get stuck” - what does the page you end up at say? Is it asking to fill in some fields, or just not showing anything?
I want to go through these steps and use this platform. Both to show my portfolio and sell my models, textures, etc.
So. When I get to this page, I can’t go further. If I select “I am a trader” and click on the “start verification” button, then I am asked to enter an email address. I enter it and get this answer.
If I choose “I am not a trader” (although I want to be a trader, because I want to sell my art just like on the platforms sidditteryday and turbosguide), then I get this red notification.
if i don’t select anything and click on “skip” i go to another page where i am given an option to choose. i select “personal” option and click on “start tax interview”. this time i get red notification again.
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please, help me
please, help me
I had this issue too, the way the problem was solved for me was to go to UE Publisher Portal and accept the terms there then try it again on the FAB page.
I don’t think you need to set “I am a trader” to sell. I know it’s confusing …
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I have this same issue, I contacted support, sent a few logs of my browser and I’m waiting for a response from the developer team. I’m not very positive I’m getting it soon, having viewed other topics. This kind of delays, where nobody seems to know what is happening, and which could have been avoided just by creating a new account, or migrating the one from Sketchfab, instead of trying to recover a deactivated one, are very frustating. I left TurboSquid exclusivity to this? Please, don’t make me regret it.
I think you are right.
@FKstudio, in case you are an individual, you better review all the documentation linked during the Trader Verification process regarding the consideration of “Trader” in the context of the EU law about the protection of customers which requires it to be stated clearly in the marketplaces profiles of sellers. I didn’t take a decision myself still, to be honest, as it’s not absolutely clear.
Anyway, this topic is not about that.
As you can see from my post, I have checked all three possible options. And I can’t proceed further with any of them.
I did everything. And sent the logs. Wrote here. In general, nothing works. And what, without going through these processes, can you publish on fab? I thought you definitely need to go through these processes.
Just repeated again. This time I was able to go through all the steps and got to this page. Now I don’t get the link that I need to connect the hyperwallet.
It says “Please check back some time later”
Yes. I am really stupid. There have been so many problems that it seemed to me that this was a problem. Sorry. Everything went well. Now I am waiting for confirmation on the hyperwallet website itself. True, I already had an account there linked to the CGTrader. But I think this is not a problem.
Guys! The problem is solved. I don’t know how exactly it was solved. But I express my gratitude to everyone who participated in this. Thank you all!
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