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Sorry, your account has too many active logins. Please log out of one of the places you are using yo

My main epic account which has all my purchases on it gives me this error message every time i try to log in… Its been doing it now for the last 24 hours… I am not logged in anywhere else with this account so what is happening? The account also will not into answers unreal or the forums…

“Sorry, your account has too many active logins. Please log out of one of the places you are using your account and try again.”

I had to create a new account just to log in and ask this question.

Thanks.

On the launcher it says
“Error
Sorry too many sessions have been issued for your account. Please try again later.”

Again i have no computers logged into my account… and i need to access my account and the market… so how can we fix this?

Hi junk2,

I’m sorry to hear you are having trouble with your account! Send an email to our accounts team at accounts@unrealengine.com, they should be able to quickly get you squared away. Once you have your main account back, please let us know so we can lock this one as we do not allow multiple accounts. I’ll leave this one open until then.

You guys have an accounts team? Dang…

Hey there, we’re currently looking into an issue that is affecting multiple accounts and causing this error. I apologize for this problem and want to assure you that we are going to resolve this asap.

Glad they are working on this, just sucks we can’t do anything. Time is money lol

That is odd, i got this aswell this morning.

Thank you, I sent them an email and am waiting to see what happens.

*update…

Alright seems to work. Thanks for all the help.

Still having this problem myself. Had to make this new account just to find out what was wrong. Hopefully the answer will be somewhere eventually.

I’m having the same issue today, too many account logins. Which doesn’t make sense. I’m logged into the forums and that’s it?