Hello everyone. I have an issue with the model not loading for clients and colleagues.
I've added a model to the cloud to share with colleagues and clients. Now my colleagues are getting the " Something went wrong, try again later " error (red letters) and the model won't load for them. Also after an hour of waiting. I tried opening the model too, and I get the same error, but only before I enter visit https://twinmotion.unrealengine.com/. After I visit the cloud overview website, I can access the model via the same link that gave me an error before without problem.
When I restart my pc, the error returns for me, untill I visit https://twinmotion.unrealengine.com/ website again.
I'm not sure what is happening. Does anyone know?
Kind regards,
Tom Kramer