Hi there everyone,
I have stumbled upon a very strange problem.
In the Epic Store Backend, there is a possibility to find Product User ID (PUID) to check their achievements, and reset them if needed.
Unfortunately, upon pasting my or my colleagues ID, (all of them having Dev access to the game) the system says that our ID’s were not found.
I would assume that maybe this thing works not on DEV but STAGE or LIVE sandboxes, but our programmers ID works, and displays his current achievements status.
What could be a reason for such behavior?
Is there any setting in an account that can influence that?
Are there any other ways to check the validity of a user ID?