We are using advanced steam session plugin. Players host servers by themselfs. We already posted our game on steam. We have many players, and some of them are saying that they cant find any servers (server list is empty). They just open the game and its empty. Sometimes rebooting the game helps, but mostly nothing help. People with no servers still can join by steam friend list. We have players from different countries and even continents. We have already asked players with this problem about their location, and each time it is a different country. Some people can find the server, and some from the same country cannot. So the problem is not in the countries. We already checked unreal engine logs, that players gave us and we found nothing. Please help!
(game name: soak & splash , its free)