Some owned items are not showing in My Library

Summary

Some owned items are not showing in My Library. I have bought Humble Bundle pack with assets. After redeeming all keys i have found that some assets are not shown and are not searchable in my library, however if i find item page than i can access it. I also have experienced this behavior before with other key packs

What type of bug are you experiencing?

UI/Tools

URL where the bug was encountered

https://www.fab.com/library

Steps to Reproduce

  1. Buy The Unreal Engine & Unity Summer Bundle (pay what you want and help charity)
  2. Redeem all keys for FAB one after another

Expected Result

All redeemed items are shown in My Library and searchable within it

Observed Result

Some items are not shown in My Library and not searchable within it

Platform

Vivaldi

Operating System

Windows 11 Pro

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Same thing here. I buy Humble Bundle packages all the time. It’s really annoying, if I search for the actual package, it’ll say it’s in my library. But when I click on the “show in my library” button, it isn’t there. It will show up in my epic launcher if I search for it, but that doesn’t help if I don’t know exactly what to search for.

I should be able to see every asset I have in the “my library” section, and currently I can’t.

Same here, I’ve added some Quixel assets (European Black Alder, European Beech) to my library, when browsing to those assets in the “Fab Marketplace” there’s the text showing up that says they are in my library, however when I go to my library then don’t show up.