[SOLVED] Update fails

Downloaded the update but it still comes up with the message to update.
tks
Hennie

HI we looking intro the issue

Could you please check what version do you have on your machine?

To check the version, click blue ( ? ) in the top-right corner of the application window.

To get the latest version - open application settings panel under WORKFLOW tab (on the right side of the app ribbon), and click the check for update button. Alternatively, click on the download link in https://www.capturingreality.com/my

Sorry cannot access at all - just a banner across the screen saying update required - I have downloaded the update and installed it but still get the same result.
Cant get the version either because it does not allow to do anything else.

HI All

Enhancements in version 1.0.2.1804 RC:
New texturing algorithms
Support for custom UV maps
Minor changes

use https://www.capturingreality.com/93 an update you RC version

Up and running again
Tks

I am having this very problem today, cant update.

I also have this problem.(

There is a temporary work around and that is to change your system date back a few days, however bear in mind that this will also affect the modified dates of your saved files and can also cause problems with other software.

I have also this problem. Can´t do anything in the software and must update. But I can access the software with changing the system-date.

Hello,
I’m having the same problem.
The downloaded msi file (new version) is exactly the same as the old version
(I did a file compare)
I guess you forgot to update it on the server.

Hi

are you referring to DEMO version so it not want UPDATE ?
If yes we have reproduced the problem and we will release working version soon…