[SOLVED] Sketchfab account upload limit / login issue

Having a bit of an issue with the Steam version of RealityCapture (using the monthly paid version.)

We’re trying to upload models to Sketchfab and getting the error “Your version of Internet Explorer doesn’t support Sketchfab login page.”

We’re using the latest version of Windows 10 & Internet Explorer. Have logged in with Internet Explorer successfully through the browser.

The API token only seems to allow uploads of 50mb; our Sketchfab account should support uploads 10x that size.

Any idea what might be going on here? Screenshots attached.

tmetcalf wrote:

Having a bit of an issue with the Steam version of RealityCapture (using the monthly paid version.)

We’re trying to upload models to Sketchfab and getting the error “Your version of Internet Explorer doesn’t support Sketchfab login page.”

We’re using the latest version of Windows 10 & Internet Explorer. Have logged in with Internet Explorer successfully through the browser.

The API token only seems to allow uploads of 50mb; our Sketchfab account should support uploads 10x that size.

Any idea what might be going on here? Screenshots attached.

Hello tmetcalf,
this looks like bad registry settings for browser emulation.
Please try to run this reg file (I’ve zipped it 'cause the system doesn’t allow reg extension).

SketchfabUploadInternetExplorerFix.zip

Please let me know if it helped.

That seems to have fixed it completely. Log-in screen came up in RealityCapture and was able to connect the Sketchfab account. Great fix, thank you!