[SOLVED] Script error when trying to renew license

Development Asset Creation
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1

When I try to renew / activate my license (period ends tomorrow),
I get a script error : “ReadValue” is undefined
see attachment

2

Hi Wim
You need to clear IE Explorer or EDGE cache and it will work…

3

Hi , I am facing the same issue… cleared cache in Chrome and Edge … closed and re-opened RC…still getting the error message?? Any other ideas please?

4

Hi Sabry
Clear the IE cache too if it is present… this is an issue regarding storing some data in cache… we have already managed to solve it few times this way…

5

Thanks Miloš, I activated the App using the old-fashioned offline method in the interim … RC works fine now…I don’t have IE installed on my Win10 PC…hence not sure how I can clear the IE (Internet Explorer ?) cache … Have a good day.

6

Hello Sabry,
Even though you don’t have Internet Explorer installed on your Windows 10 system, some Internet Explorer controls are still present.

In case you do not have Internet Explorer installed, the fix is to clear Browsing History through Control Panel under the Internet Options.

Hope it helped.