Joe Janson wrote:
I suspect there is a bug with the license renewal system.
Before my license expired, I paid for a new license on feb 8th. A few days later, on feb 11th, my first license expired. The new licenses was never activated on my account. I may have made a mistake, I doubt it, if I did make a mistake the system did not correct me, the payment went thru.Wishgranter, Lubenko, please check it out, as it has now been 3 week that I’ve been trying to contact tech support and explain this to Lucia, and I think there is also a bug with Lucia.
Please help me sort this out.
Thank you!
Dear Mr Janson,
So far we have received 5 e-mails from you via our contact form. We have replied to all of them but with no reponse from you. I will resend all of the e-mails to you from a different e-mail once I get a confirmation from our virtual reseller regarding the status of your order today.