im trying to purchase marketplace content but it keeps saying "Sorry, but your account is blocked from making purchases. Please contact customer service. " but where or how do i contact customer service ? and i bought some stuff yesterday too with no problems
Try emailing them here: marketplace-support@unrealengine.com
Thanks !
I did that but they haven’t answered yet.
Does that mean I can’t get those items on sale that I wanted 'cos soon the summer sale is over (10 hrs left )
**EDIT ** I just made the payment finally using a diff payment method but still didnt get any answer from them but that is ok since i got the items on sale. Thanks!
I believe they said somewhere that it may take a while to hear back since they are at E3 at the moment. Good to hear you were able to resolve it though. =)
lmao !
today they finally answered the email.
lol it only took them 19 days to answer !!!