Sketchup direct link - toolbar not showing all its features


I have Sketch Up 2019 & Twinmotion 2022 the latest update … i installed the latest direct link / datasmith exporter …
The problem is that i am not getting all the plugin features/toolbar icons in sketch up. the only icon that shows up is the exporter… according to the official website & software document i should have 4 icons and only one shows up… i installed and re-installed many times with no luck… i really need to use the direct link function between sketch up and twinmotion. i have it on rhino 7 and it works fine by the way… your help is much appreciated…thanks

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Hey having the exact same problem, where you able to solve it? if yes could you please tell me how… thank you