Erika Luukas wrote:
Hi,
I uploaded a 6.3M tri model to Sketchfab yesterday and it worked great.
Following some edits this morning, I’ve tried to upload the same model but the process seems to have changed overnight and I cannot upload today…?My models are often large so I accept the ‘reduce to fit’ option for Sketchfab account limits and upload directly from RC (the saved out FBX etc are too large).
This time, RC is simply hanging at about 25% upload (for hours) and has also generated a NEW and smaller tris model - shown in the 1D list, which has also changed the Tx res values as shown in the attached screen captures…
Pre Sketchfab Upload.PNG
Post Sketchfab Upload Attempt.PNG
I have tried to save the project with the new generated model but can’t.
I have tried to upload several times but can’t.
I have tried to abort the original upload and attempt to upload the ‘new auto-generated’ model but can’t abort - have needed to force RC to close via Task Manager.Has there been an overnight update/change?
How can I resolve this and upload successfully again directly from RC?
Thanks
Hello Erika,
there haven’t been any update yesterday. The newest version of the application is 1.0.2.2525.
During upload, please change one of your views to ‘console’. There should be an information in which stage of the upload is the application right now. Take printscreen of console and send it here please.
From my point of view, process get stucked at texturing stage, because model seems to be unwrapped (texturing style is unwrap), but texture is not calculated yet.
But it is really weird, that you can’t save your project…
In the meanwhile, try to simplify your model with simplify tool to 5milion triangles , unwrap it to ONE 16384 or ONE 8192 texture, texture it and try to upload this model. Don’t check ‘simplify’ option and wait what happens 
And check the version of the application you are using right now (click on questionmark in top-right corner).