Hi! Please take a look at \Saved\Logs files and look for the word “Steam”. There, you will see if steam was properly opened and running. Because it there is something wrong, you will see something like Steam was already running, and/or error messages like that. If the logs doest not show any error about steam, the issue could be because firewall, and or some router port settings. I am telling that because it was exactly the same issue I had for a few days until I find that.