So, this is definitely 100% my opinion. I have no facts sadly to base this upon, just a gut feeling and just looking at the overall responses that I see (or don’t) over at Answerhub.
Obviously if you all have a way to look at the overall number of Bug Reports that have been reported and comparing that to how many official responses there were, I bet you’d see something similar.
I have a Facebook post/poll going on as well as a Twitter tweet. There’s been a lot discussion about this over on the Unreal Slackers discord chat as well lately. The community is awesome, and luckily we have a lot of intelligent folks out there that can help (I have helped many myself), but there are some things that the community can’t do, and Epic needs to step up their game. Especially when it come to logging Bug Reports (even more so when they have reproducible steps)
IF the lack of communication (i.e. blatantly ignoring posts) is indeed that reproducible steps are not up to standards for Epic, then perhaps creating a template for Bug Reporting is in order.
Regardless, there needs to be a way to ensure that all bug reports are being looked at. Even if it’s like, “Yo, I can’t do anything without Repro Steps, but I’ll keep an eye on this”
Now, for the forums and “Feedback for Epic”, if Epic is not going to respond to anything written here, what is the point of this section then?
Thank you for your time!
Not much has changed in regards to the forums activity, although we did receive some valuable feedback from an Epic engineer (DanielW) down below, which is much appreciated. I have noticed a slight increase in Answerhub presence. A few new faces (new contractors?). Hopefully we will see more of an increased presence throughout the community as time goes on. We’re hitting MegaJam, so after the holidays, we’ll see if we’re back to square one or not.
If you have issues with Documentation, use my thread on there or just start your own thread under Documentation Feedback please. Thanks!
P.S. Give the community monthly #ue4jam again