Shader World and other owned products say "Buy Now".

General Issues & Bug Reporting (Fab)
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1

Summary

I’ve owned this product for awhile and when I go to it in prime it says Buy Now.

What type of bug are you experiencing?

Other

URL where the bug was encountered

Steps to Reproduce

I logged into my account and tried to access it in my library. Seems to be happening with other things I own as well.

Expected Result

That I can reach my property…

Observed Result

Just says says Buy Now.

Platform

Firefox

Operating System

Windows 10

2

I have the same problem, just bought a package from animations, got the invoice, says owned, when I try to download it just gives the option to buy it again. It looks like they really don’t know what they are doing with this new Fab. I just want to advance it my project and here I am writing a critic because someone didn’t do their JOB…

3

Hey folks, sorry for the trouble here. We’re aware of, and working on this.

1 Like
4

Is there a direct email we can communicate issues we have? Another Issue I have is that we were awarded " (ACF U) Ascent Combat Framework Ultimate - C++ Complete Game Creator " by the Dev.
https://www.fab.com/listings/cc258205-8fcf-41e5-9b48-6ec44e46d7eb

But this has not shown up in my library. This is interrupting production and costing me money. @Flak