Setup Perforce Depot on NAS/Network Drive

Hello folks,

after reading every manual on helix core (perforce) and synology I could find for about 2 weeks, I still can’t figure out how to submit files to a network drive in P4V (perforce visual client).

I have a Win10 workstation with the perforce server and the visual client installed. Furthermore I can access a shared folder on my network drive (local Synology NAS - DS224+ connected via LAN) via SMB. Everything works so far.

The problem is: I can’t submit any file to a depot, when I set the path to be the shared folder (ue5_depot).
I always get the error:
mkdir: //vault/ue5_depot/: The user name or password is incorrect.
Submit aborted – fix problems then use ‘p4 submit -c 3’.

So as far as I understand, perforce has no access to the server, although I can access it from my windows account just fine.

In the manual for perforce its said: " the Helix Core Server installer […] requests a valid combination of userid and password at the time of installation", when you try to install the perforce server on a network drive.
Does anyone know how to set this username and password after installation?

As expected, creating a user with the same name and password doesn’t seem to cut it.
And I don’t really want to install the whole perforce server on the NAS. Mostly because I’m too stubborn to give up putting just the depot on a network drive.

Anyway, I’d really appreciate any help.

Hi! I also used to encounter an error every time I tried to submit files. Not sure if it’s the same error though. Nonetheless, I managed to solve my issue by contacting Perforce. They have one of the BEST technical supports I’ve ever seen! (and I wasn’t even a customer yet) They replied my mails back almost instantly and they even offered to make a quick zoom meeting to solve my issues. (I just wanted to mention how nice they were, so please don’t request that yourself, assuming you’re entitled to it) To save time, you can explain to them that you saw reports online stating that some people have issues on submitting due to a trigger, and requires a Python file named “CheckListTrigger” being removed from your remote computer to resolve the issue. At least that was the root problem of my issue. But they said that it’s not about something I did, and it’s a system problem. So that might be what’s going on in your case as well. Hope this helps :innocent:

Btw I just remembered that error message you sent wasn’t the same with what I encountered. I would say check users but that doesn’t make any sense because… how can you even launch P4V if your username / password is invalid :rofl: Anyways so it’s probably a different issue than what I faced but still, I think you’ll be able to solve it by contacting Perforce