Serious export inconsistencies in new version using old license

Hi Zuzana, thanks for your reply. I have tried many different export settings, all with the same results. Also I tried various scans, all the same result (“file not found”). The program setup on my machine was fresh, as I bought a new PC (Win10). Old scans do seem to export, but not always do all the files get saved. New scans don’t export at all.

Scans vary from less than 100 at 10 megapixel to 2200 at 18 megapixel. Usually the files are on an external drive, but I have also tried on local hard drives and get the same error.

Cache is cleaned when I exit the program.

The specified texture is 8K or 16K.Models vary from 500K to almost 10M polys. These are the settings I use:

I hope you have any clue what’s happening, because I have spent countless hours on this but had no success in solving this mystery.

The only error I get:

This I get after it seems to want to start exporting. In the console it looks like this:

In this particular case it actually saved out an OBJ, MTL and the main texture but not the camera texture. It’s the best result I’ve had with a new scan. Usually nothing exports.

I hope you have any clue what is happening, because I am puzzled. I have the feeling it may be a permissions issue, either on my PC or related to the Capture Reality licence.