So I’m a new seller on unreal/FAB and am attempting to upload my music/audio asset albums to the marketplace. One of the final bits of feedback I got from FAB support was that I failed approval because none of my audio cues work.
I know for sure I imported them correctly, and they’re the required 44.1/16 bit format, PCM. They work when I open the project on my version of unreal (5.6) but apparently it doesnt work when someone else tries to open it.
Anyone know what would be causing this?
Hello there @shadrick1992!
Following UE’s documentation on the matter, for any asset to be published in FAB, it needs to follow the current requirements to the letter:
https://support.fab.com/s/article/FAB-TECHNICAL-REQUIREMENTS
Now, for sounds and music in particular, the guidelines are:
- Minimum Content: At least 5 tracks.
- The product page must contain a way for Fab users to listen to samples of the music.
- Overview Map: Not required.
- Demo Map: Not required.
Hope this info helps!
Yes, that is a little strange. It could be the way the cues are saved or linked if it functions for you but not for them. Perhaps make sure you are working from your local files and that everything is set up correctly in the project. Another option is to import them again and save them once more before mailing.