Section Box Future in Twinmotion is not working. How can I fix this issue?

Section Box Future in Twinmotion is not working. How can I fix this issue? I tried to download the application one more time but it still not working. That's the reason I am trying to reach out for help to fix the issue and make it work properly.

Hi ,

The video itself does not pain the full picture to us, meaning that we are not able to check the settings and the objects from the scene.

First thing that comes to mind is the the 'Clipping Mask' is set to 'Point Cloud'. It should be either 'Geometry' or 'Both'

Another possibility is that 'Enabled' is set to 'Off'. It should be 'On'.

If none of these are the case, would you mind using the 'Contact us' button on the community home page and send us a bug report.

Additionally, you could already share your project for further analysis here: https://epicgames.ent.box.com/f/890942c54667474b963541347921d538

Thanks,

Francesco

i hope this helps !!! you must enable section look my video

The video was done with the primitive box object, and yes it works as expected.

I was hoping to have the same view (settings and repro steps) in the project you first shared where it was not working.

Or even better, you could share the project file so we can repro it internally.

Thanks,

Francesco

Great to hear that it helped!

Thanks, Francesco for getting back to me. Unfortunately, the future is not working. See the attachment.

Sorry for not being able to provide the proper support instantly.

What is likely to be happening is that you have your Quality settings set to 'Low'. Section cube feature does not work on this type of settings.

It will only be effective if quality is set to medium or higher.

Please let me know if that is not the case.

Cheers,

Francesco

Thanks very much for the support. I would never imagine that the settings were my problem.
Now, it’s working fine.
I really appreciated. Have a nice day!

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