Summary
I am receiving sanctions that seem arbitrary or without any clear reason, and I have no idea why. Every time I respond to these sanctions, I never receive a reply, even after several days.
Please help me understand what is happening and assist me in resolving this issue.
What type of bug are you experiencing?
Publishing
Steps to Reproduce
Just upload.
Expected Result
Get an 50/50 chance to get a sanction.
Observed Result
I’ve got sanctioned by “I don’t know”
Platform
FAB
Operating System
Windows 11
Upload an image
Meine Sanktionen und Einsprüche.pdf (210 KB)
My apologies on this, it was a moderation error. We’ll be removing the accidental sanction and are working to improve the process so these errors don’t occur.
1 Like
I’ve got another sanction because of a copyright issue. But I don’t know what exactly the problem is. Please tell me what I should or can do against this “copyright issue”.
Best regards.
Again, here are no reason for copyright!
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66cdf446-6786-453a-99ca-3000f4cdca56
And again for nothing…
Please help me fast. I don’t want to be banned!
5be27ab4-9561-4bf6-9337-1ae1ab3b2df1
Hi Larissa,
I’ve escalated to our moderation team to review. I think that this is happening because you are mentioning Nintendo Switch compatibility, and that is being mistaken for an IP violation. There is nothing wrong with mentioning platform compatability, and this should not result in any sort of sanction. You won’t be banned for this, and these decisions should be overturned unless there is something else happening with your products that I’m not aware of at this time.
I’m sorry for the trouble and concern, I’m working to get this reviewed as soon as possible.
Josh
2 Likes
Thank you very much, first of all for the quick response, and secondly for the clear and precise explanation. I’m truly relieved that I haven’t been banned over this. I will immediately remove all references to “Nintendo Switch” as well as any mention of the word “Nintendo” from all assets and future materials.
Best regards. 
I’m happy to help, though you shouldn’t need to exclude references to Nintendo in the future (though I understand you’re taking action to avoid the risk of moderation error). The only concern would be if you were misrepresenting your product to make it sound like an official Nintendo product, or if you were violating the Content Guidelines around Infringing or Unauthorized Content. Unfortunately, these cases were simply moderation error, and we are working to avoid this in the future.
1 Like