Sales Report Bug

General Issues & Bug Reporting (Fab)
,
1

Summary

Missing sales from sale report

What type of bug are you experiencing?

Other

URL where the bug was encountered

https://www.fab.com/portal/reports/sales

Steps to Reproduce

Check 3-4 day range of report (01.11.2024-04.11.2024)
Check the sale list image hosted at ImgBB — ImgBB
Check only previous day (T-1) report image hosted at ImgBB — ImgBB
Check the sale list

Expected Result

All sales should appear based on selected day range

Observed Result

Some sales aren’t listing on the sale report

Platform

Web, Chrome

Operating System

Desktop, Windows 11

Additional Notes

love <3

2

Filtering per month also give wrong result at least for me.

3

I hope this will be fixed ASAP as this might put us all in trouble with IRS (and will require sending corrections etc.). This type of bug is not just annoying for us, it actually can have nagitve real world consequences.

2 Likes
4

I have the same issue. Monthly sales report shows a different result from a day based report, looking at the same time period.

5

Thanks, everyone. We’re aware of this and are working on fixing it.

3 Likes
6

Hi again. We’ve got a fix ready to go for this and it should be out soon.

2 Likes
7

I come from sketchfab where all was working great. Here i see a lot of big problems. I have sold some 3D assets these days and i have not recieved any report or money report. I know i have sold them just because clients wrote me about it, but according to Fab i have not sold nothing and i am in 0€…

8

try out this link Publishing Portal
it the old ue marketplace seller portal for viewing sales.

9

I’m aware of that. I were just reporting a bug.

10

It was for Nomteck.

1 Like