Running without renderer sandbox

anonymous_user_d78ada22 · June 29, 2015, 11:25pm

New launcher version gave me an error on rendering main window.

[0630/020027:ERROR:renderer_main.cc(212)] Running without renderer sandbox

I’ve found topic on UT forum about it. It was fixed in UT and came to EGL?

anonymous_user_6e7b421a · June 30, 2015, 3:34pm

Hey Whiz652,

Would you mind taking a look at our Launcher Troubleshooting Guide here so we can grab your logs and ‘dxdiag’?

Thanks,

anonymous_user_d78ada22 · June 30, 2015, 7:15pm

Logs
dxdiag

thx for reply

anonymous_user_d78ada22 · July 2, 2015, 11:18pm

Hey Andrew,

Any updates? Launcher that crashes on every project open starts annoying me

reddaze · July 6, 2015, 10:14pm

can you clarify something for me?

When does the error occur? When first running the launcher? When launching UT from the Launcher? When Opneing a project form the Unreal engine Library in the Launcher?

anonymous_user_d78ada22 · July 7, 2015, 6:34am

For me it’s occur only in ‘Unreal Engine’ tab of launcher. Other tabs work fine

reddaze · July 7, 2015, 5:03pm

To help us eliminate other possibilities do you use a VPN at all when connecting?

Also is there a crash reporter that appears when this happens? would you be able to copy the call stack it displays for more information?

anonymous_user_d78ada22 · July 7, 2015, 10:49pm

No VPN. Windows only says that EGL do not response so no crash reporter

_EPIC_Zanzertuchi · July 16, 2015, 5:23pm

Hey Whiz,

We’ve identified a problem with some Adware/Malware software programs that are causing problems with the UE tab. Maybe following along with this Thread could help your situation.

TJ_V · July 21, 2015, 6:57pm

Hi Whiz652,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that Steve mentioned above. Then post back here with the requested info.

Cheers,

TJ