I have had to take down 3 different products now because the fab team decided to show ratings if there is only 1 rating now and the stance on moderation is “if its not illegal it stays up, and the seller needs to figure it out” despite sellers having no resolve to make here. and because text is not mandatory(thats not the solution here) I had to take down 3 different products some of which sold fairly well because people left a unknown 1 star rating, never sought any support or left forum comments so I have no clue what happened, and I have no way to fix it and it is literally killing my business. some of these are free products that I made free out of generosity too which makes it even more annoying, because now 1 person left a 1 star rating without context everyone else who could have benefited from this asset can no longer download it.
Please fix this, just bring back the 5 star minimum or at the very least let devs choose that option in the seller dashboard panel. this is horrible design and being used against sellers maliciously. There is 0 reason I should be forced to take down products that are good to no fault of my own or my product, and that others who would need the product now get punished. I have defended fab for a long time but this one I cannot defend, this actively hurts everyone sellers and buyers.
At this point I may just have to publish new listings for some of these which is absurd, and should not be necessary, the solution already existed which was to have a 5 minimum aggregate before making a decision to display it, just bring that back it allows buyers to voice their concerns, gives sellers peace of mind they wont and cant be blackmailed or harmed, and provides a accurate rating once it is displayed. the fab team listened to the wrong people on this and now my business is suffering and my customers are losing products that would help them.