Revenue numbers not accessible

Summary

Fab publisher reporting changed last night. The current Reports / Performance Overview page only shows wishlist data. I can no longer find completed sales, revenue, monthly reports, payout reports, or transaction exports.

Please provide the new current path to financial sales and payout reporting, or confirm that seller financial reports are temporarily unavailable.

What type of bug are you experiencing?

UI/Tools

Steps to Reproduce

Log in to fab
Navigate to publish>reports

Expected Result

Sales reports

Observed Result

Wishlist information

Platform

Windows firefox, iphone safari

Operating System

Windows 11

You don’t see the option under “OVERVIEW”? I see the option on the left side “OVERVIEW” and below it “REPORTS”

I only see reports under publish tab. It moves me into “performance overview” wherein no financial information is shown.

It appears like this to me, in the PUBLISH option it does send me to OVERVIEW, but below the overview are the reports and payments and so on.

I got it to show on desktop by logging out and in, but on phone i only see it if i force desktop mode. Caused me a lot of stress, i hope the ui will be updated for mobile.

2 Likes

Heya! The team is aware of this issue in which reports/revenue isn’t displaying on mobile. A fix is coming very soon!