Dear Epic Games Support and Community Team,
I hope this message finds you well. I am writing to formally request assistance regarding our repeated attempts to complete the business tax interview required for game distribution through Epic Games.
Despite following all instructions outlined in the official documentation and relevant video tutorials, my manager has submitted the tax interview through three separate methods without success. Unfortunately, each attempt has resulted in a decline with no indication of what went wrong or how to proceed. This has left us unable to move forward in the distribution process.
We are eager to resolve this issue and would appreciate any guidance you can offer. If possible, we kindly request a review of our submissions or clarification on the specific requirements that may be causing the rejection. We are committed to complying with all necessary procedures and look forward to your support.
Thank you for your time and attention. Please let us know if any additional documentation or information is needed.
Warm regards,
Michael Cilluffo
Lead Project Manager @RevelateLLC