Remove the Failed Migration from Your Account

Hi,

I’m experiencing an issue with migrating assets from Sketchfab.

I started the migration process, and while two assets were successfully transferred, the process is now stuck due to an error:

“An error occurred on these listings. Format is not supported. Sketchfab format: DAE.”

I deleted the problematic asset from Sketchfab, but now when I click the “Migrate Listing” button, the migration no longer starts.

I have already tried the following:

  • Clearing my cache
  • Logging in from another device
    *I disconnected my Epic account from Sketchfab.

However, the error persists. How can I resolve this issue and restart the migration?

Thanks in advance for your help!