This error shows up out of nowhere. Sometimes I am able to save and export project, sometimes it saves as I believe corrupted and after reopening I get this error. As it there was a timed check which invalidated license. Reinstalled, cleaned registry. What else can be done?
Hello @enquel,
can you try these fixies: The file decryption key is not valid - #2 by OndrejTrhan?
As to fix 3, I’m installing from Epic Installer, so not sure how you do clean install there. As to fix 2, this seems for organization managed account - does not pertain me. As to fix 4 - what is this RCNode, some kind of RC service?
The rest I tried.
Hi, can you try to install the application from C:\Program Files\Epic Games\RealityCapture?
For that you will be able to do the application reset.
Fix 2 is not only for organization. In your case you should be responsible for the time settings.
About the RC Node: RealityCapture Help
Where are your data saved? Are you using some external drive?
Hi. I have also tried with 1.4.1. Checked registry for keys, cleaned everything RC related, tried again, no luck. I cannot install Epic Online Serivices though, not sure if this is related.
What do you mean by " For that you will be able to do the application reset."? I have tried installing from the .msi file, but there is no “clean install” option there. I have checked .msi for install flags and have not spotted anything there. The part about the RC node does not tell me much. Thank you for support.
Hi,
have you had installed the RealityCapture before? If so, which version?
For Epic Online Services, do you have some error?
I meant, that after install using the msi file, the reset should be possible. But before that it needs to be uninstalled by Epic Games Launcher (the RealityCapture folder will be deleted then, so copy msi file somewhere before uninstalling).
You can also use CLI script with -reset "all" command to do the application reset also for version from Launcher.
No, I have not previous version. I will try the CLI script. Thanks!
same problem here!
Hi @MJH,
have you followed the mentioned advices?
Sorry for late reply. Nothing helped. I will try to use reg clean soft and reinstall Epic Launcher + RC when I have time.