Hello,
A little over a year ago we applied for megagrant, about a week ago received an acceptance letter indicating that we had to respond within 2 weeks or we wouldn’t get the grant. The letter contained a pdf explaining the steps we had to complete, included filling out a form, going through their taxidentity site, and then signing up as a supplier. While the first 2 steps are complete, we can’t sign up as a supplier as the workday site link they’ve provided just redirects to a maintenance page. The e-mail says if there are problems to contact megagrants (we’ve done that a couple times) and specifically if there are sign-up issues to contact accounts-payable email at epic, which we’ve done. We’ve received auto replies from both of them, but haven’t been able to get a human to respond to us to explain how we complete the sign-up. Anyone ran into this issue? The accounts-payable e-mail specifically says someone will be be back to you in 24 hours, it’s been 3 days.