Hi, I downloaded the app today and did my first scan.
While I was making it I noticed that there seems to be a problem with the HUE of the images because everything that should be blue is yellow and vice versa.
I thought that exporting the model would fix it but the same thing happens on Sketchfab.
I’m using a POCO X3 NFC
The same problem here
I have a same problem. POCO X3 NFC too.
Scan a banana tomorrow and it was blue color. There is a some problem with HUE.
Hi,
@Kacperixs @DamianSVW @stallfish
Thank you for reporting this is a device-specific issue.
We are working on identifying the issue and introducing the fix as soon as possible.
Thank you for your patience.
I’m using a Redmi Note 9 Pro
Hi @stallfish and @Kacperixs
can you please check out the latest version of RealityScan?
It was targeting the issue on your device.
@DamianSVW
Thank you for letting us know.
Could you reach out to us at realityscan-feedback@epicgames.com and share the screenshot of this issue?
So we can target it on your device.
Hi, thx…now all 3d scans are with right colors. Thx for update!
I have the same issue (hue inverse) on Xiaomi Redmi note 9 pro, could you fix it, please?
Hi, can you please share the screenshots with me as well?
Hello,
With reference to the comments, I have the same problem with blue colors. My mobile phone is Xiaomi Redmi Note 9S.
I will also send an email to realityscan-feedback@epicgames.com
Attached image.
Best regards
Also have the same problem with my Redmi Note 9S, although some part of the doll do show other color than blue, but it isn’t the right color either
@YESUS1981 thank you. It should be fixed for you already. Let me know if not.
And @leyasa, we are targeting this in the next release of RealityScan. Please let me know if the issue is resolved once the release is out there. Cheers!
Hello @YESUS1981 and @leyasa, were you able to test out the newest RealityScan release? Please let us know if the issue got resolved 
124 / 5.000
Hello Silvia, the problem persists.
I’m going to try importing the photos into the realitycapture PC software to see if it works.
Regards.
Adding to the pile, same issue here. Also Redmi Note 9 Pro. Red and Blue channels seem to switched. And then probably some more light processing I can’t figure out
Hi, @YESUS1981, I am sorry to hear that. What version of RealityScan are you using that has this issue?
