Reality captures keeps crashing when I try save/export/import folder

Reality captures keeps crashing if I try to save as, or Export anything or import image or folder. Its the exact same error, Reality capture mini dump. I’ve updated all GPU drives through Nvidia experience and downloaded and installed Nvidia game ready drivers. Neither has fixed the issue. All the crash logs I sent to epic haven’t been addressed.

Hello @Mbaki
I can see that you also created a ticket about this. Have you checked the answer?
Is this happening for all your datasets? Have you tried the application reset with cleared cache? What kind of dataset are you processing? What are your used settings?
How were you able to go from input images to export mesh model?

Hello Ondre,

Opening a default empty scene and clicking on Add Imagery or trying to save an empty scene causes the same crash. Its a fresh install of Reality capture from Epic Games Launcher, the same crash happens on 1.4 and 1.5. What do you mean by used settings, I am just using default settings since I just installed the program 1 day ago. Here is the error, I can’t even save a crash report because it crashes when trying to save anything. I’ve included my last log file, perhaps it will show what the issue might be.


cef3-backup-2025.01.26-07.13.38.log (1.1 KB)
cef3.log (86 Bytes)

Hello @Mbaki
I checked your dump file and it looks lie you are receiving this error:
0xc0000005
The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
I found in other post a possible solution for this: Crashing on medium detail - #5 by 3dRaven
There are also other ways how to solve this issue: [Solved] - How to Fix Error Code 0xc0000005 in Windows | Stellar